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Categories:
Category: Confidentiality
  1. How is borrower information kept confidential?
  2. How do buyers and sellers exchange confidential information?
  3. How does the electronic confidentiality system work?
  4. Can I post a listing anonymously?
  5. Do you disclose my profile information?
  6. What is sent when I email a member about a listing?



  1. How is borrower information kept confidential?
    LoanMLS does not permit property address numbers, borrower names, or other confidential borrower information such as a social security number or birth dates. Members are provided summary information only sufficient to determine interest in a listing. If interested, the buyer contacts the listing member, e-signs a confidentiality agreement and conducts due diligence independent of the LoanMLS site.
    Category: Confidentiality
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  2. How do buyers and sellers exchange confidential information?
    LoanMLS has a built-in system for ensuring confidentiality. Listing members set their confidentiality profile in the Account menu area. Members may choose to use the standard LoanMLS confidentiality agreement, cut and paste one of their own documents to be e-signed, or upload a document to be signed by the inquiring member. To see the confidentiality agreement e-signed by an member inquiring about your loan listing, select Inbox from the menu bar and click on the "View Agreement" link under the Confidentiality e-sign column.
    Category: Confidentiality
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  3. How does the electronic confidentiality system work?
    Confidentiality levels are determined by the listing member in the Account menu section under Confidentiality Requirements. Members may chose to have inquring members sign no confidentiality agreement, a standard LoanMLS agreement, a custom agreement to be e-signed, or a listing member may provide an uploaded document and instructions to fax a copy. If the second or third option is selected, the member e-signs the document and LoanMLS indicates the document has been e-signed when the inquiry is sent. If the fourth option is selected, and a member uploads their own document, the document must be signed with ink and mailed or faxed back per instructions included in the Confidentiality Requirements Instructions section. To see the confidentiality agreement e-signed by an member inquiring about your loan listing, select Inbox from the menu bar and click on the "View Agreement" link under the Confidentiality e-sign column.
    Category: Confidentiality
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  4. Can I post a listing anonymously?
    Yes. LoanMLS is designed so only your Screen Name is shared with others. You may release additional information when you reply to an email inquiry. Once you send an email inquiry, your email address is revealed to the listing member.
    Category: Confidentiality
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  5. Do you disclose my profile information?
    The information input into the Profile & Preferences section of the Account menu is kept strictly confidential unless the member instructs us to send the profile with their inquiry.
    Category: Confidentiality
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  6. What is sent when I email a member about a listing?
    If the checkbox beneath the Member Profile is selected which indicates you wish to include your profile with each inquiry, the following will be sent: First and Last Name, Company, Title, Address, City, State, Zip, Phone Numbers, Web Site, Business Type, Your Role, and the Profile Text. Even if you have the checkbox selected to include your profile, you may toggle this on and off for each inquiry you send. In addition to the above listed information, your email address is included so you and the listing member may correspond easily outside the LoanMLS system.
    Category: Confidentiality
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